FAQ

We are manufacturer of sustainable produced watches with high quality.
For us Styrman & Crew is not only a brand. In fact Styrman & Crew is an attitude towards life.
“Best quality with clear conscience”.

All our watches have sapphire glass. Compared to mineral glass or acrylic glass, sapphire glass has a much higher Mohs hardness rating of 9H and hence is extremely resistant against scratches and other external influences.

Sustainable, organic leather without compromises

Our leather is certified according to ECARF, IVN and Biokreis and hence stands for sustainability, quality and respect for the nature.

Individual natural packaging that tells its unique story

Our watches come along with a unique box that is made out of recycled wood from old Balinese fishing boats. Perfect to reuse it for your accessories – no need to trash it – you are doing a great job for your environment!

Finest components and clean design paired with best quality

The minimalistic watch is driven by a Swiss movement and protected by a scratch resistant and long lasting sapphire glass to ensure abiding pleasure.

Our straps are equipped with our smart release system. With that you can change your straps within seconds – without any tools – without any compromises.

1. Pull the nipple of your strap to release the strap from the watch case.
2. Choose the strap that you would like to wear next!
3. Pull the nipple of your new strap and put in on the watch case.

You can change the length of your mesh strap by following these easy steps:

1. Open your mesh strap:

2. Take a small screwdriver and place it over the adjustable sealing cap.

3. To open the adjustable sealing cap, carefully push your screwdriver down to lift the cap.

4. Now you can move the adjustable cap on the strap in both directions till you’ve found the perfect length for your wrist.

5. To lock, push down the sealing cap again.

6. Done.

5 ATM equals a water column of 50 meters. The watch is therefore suitable for daily use, e.g. showering, washing, or taking a bath.

The lifetime of your battery is between 3 till 5 years. Depending on environmental influences, e.g. heat or cold, this lifetime can variate.

Temperature: Avoid exposing your Styrman to extreme temperatures. Not only can the lifetime of your battery be reduced, also other parts like seals, lubrication and dial can be damaged. Quartz watches react sensitively against temperature variation.

Sun: Long lasting solar radiation can damage your watch. Hence, avoid exposing your watch directly to the sun.

Seawater: Salty water damages the seals and the steel case of your Styrman. Avoid the contact with salt water. Should your Styrman get in contact with salt water, wash it with tab water.

Water resistance: Your Styrman is 5 ATM water resistant and hence suitable for daily use (showering, washing or taking a bath). Yet, your watch should regulary (once a year) be checked on water resistance. Influences like temperature variations, shocks or ageing can affect the seals.

Battery change: The battery should last for 2 – 5 years. Should the watch stop moving, the battery should be changed fast to avoid a leakage of the battery.

Magnetic fields: Don’t expose your Styrman to magnetic fields. Magnetic fields can be generated by loudspeakers for instance.

Set the watch: You can set your Styrman using the watch. Therefore pull the crown until it clicks. Then set the right time by twisting the crown counter clockwise. Remind pushing the crown back to its initial positon afterwards to ensure your watch is still water resistant.

Bank Transfer / Prepayment
After we have received your order successfully, we will send you an automatic order confirmation via Email with all necessary information (amount due and our bank details). Please note your order number as payment reference so we can connect your payment to your order as quickly as possible.

Account Name: Styrman and Crew UG
Payment reference: Your order number
BIC (SWIFT): FDDODEMMXXX
IBAN: DE05700222000020125713

As soon as we have connected your order to your payment, we continue with the further process.

PayPal
To be able to pay via Paypal you will need a free Paypal account. Paypal offers various payment options and insures orders up to € 500. If you want to pay your order via Paypal, you will be forwarded to Paypal and asked to log in your account or register yourself. Now just select the desired payment method (Paypal balance, debit or credit card) and confirm the payment. After that we will receive a confirmation from Paypal and ship your goods as soon as possible.

Credit Card
You can use Paypal to pay with credit card in the checkout process.

Orders from Germany are free of shipping costs.

We try to ship your package as fast as possible after your payment is received. The shipment time in Europe should usually be 1-3 working days. Orders from outside of the EU might need some more time.

Styrman & Crew stands for quality and sustainable long life duration. We use parts and materials of highest quality. Therefore, we guarantee you a warranty of 24 months from the date of purchase of your Styrman & Crew UG products. This exists additionally to the legal warranty. Within the warranty period we will correct all defects, due to material or manufacturing defects free of charge. In those cases, please reach out to our service crew via hello@styrman-crew.de. We will try to get in touch with you as quickly as possible and find a solution for your problem.
Warranty does not cover
1. any kind of damage concerning the battery or straps every kind,
2. damage caused by incorrect usage and accidents (e.g. shock, fall, high water intrusion, scratches on glass),
3. contamination of the product after the conclusion of the contract.
The warranty expires by unauthorized technical manipulation (especially by opening the case or attempts at repair) of the buyer or third party. The warranty period does not prologue through taking use of the warranty. If your Styrman & Crew product has defects, please include your invoice as voucher when reclaiming the product.

Styrman & Crew stands for sustainability, quality and fairness. If you have the same attitude to these values, feel free to contact us: social@styrman-crew.de.
We are looking forward to welcoming you!